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Special Note

WhatsApp: https://wa.me/message/MDN7JHDW3SKJL1 Special Notice: Recently, many customers have requested to view live-shot product videos before purchasing. In response to this common request, we hereby provide a detailed explanation to ensure customers fully understand our product display policy and service process: 1. Product Video Inquiry Policy: We offer a wide variety of products that are updated daily, resulting in a huge volume of stock videos and photos. Searching for a specific product's video for every customer inquiry requires substantial manpower and time costs, which is practically infeasible. Therefore, we cannot accommodate all pre-purchase video viewing requests. 2. Product Authenticity Guarantee: All items in our product catalog are photographed from actual physical products, and there is no false advertising. The item you ultimately receive will be completely consistent with the photos/videos we provide, including but not limited to product appearance, material, details, and functionality. 3. Order Processing & Quality Control (QC) Process: After an order is placed, we require a certain amount of time for preparation and stocking. The specific turnaround times are as follows: - Standard items: usually take 2-3 business days to prepare - Luxury brand items: usually take 3-7 business days to prepare Once prepared, we will proactively provide live-shot videos or detailed QC (Quality Control) photos of the item for your review and confirmation. At that time, you can fully determine whether the item meets your expectations. We offer the following options: - If not satisfied with the item: you may choose to cancel the order or exchange it for another product - If satisfied with the item: simply reply to confirm, and we will arrange shipment immediately Final Note: If you insist on viewing product videos before purchasing, we suggest that you do not continue sending inquiry messages. We are currently very busy with a large number of customers waiting for service. To ensure service quality, we must dedicate our primary time and energy to providing high-quality service to customers who have already placed orders. Thank you for your understanding and cooperation.